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Requisition Number 19-0025
Post Date 2/15/2019
Title BH - Room Attendant
City New Orleans
State LA

This position is located at our Bienville House (BH) Hotel.

The BH - Room Attendant is responsible for ensuring the Bienville House is maintained to the highest presentation by ensuring the guest rooms and public areas are cleaned and linens are restocked.

Essential Functions
To perform the BH - Room Attendant postion successfully, an individual must be able to perform each essential duty and responsibility satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities
• Follow detailed worksheet for each room cleaning

• Provide information on any missing items to the manager

• Daily maintenance of hot tubs

• Clean building floors and walls by sweeping, mopping, scrubbing or vacuuming them

• Change bedding and make beds as directed

• Stock cabin food supplies (coffee, tea, sugar, etc.) as needed

• Replenish supplies such as drinking glasses, linens, writing supplies and bathroom items

• Gather and empty trash

• Clean and polish furniture and fixtures

• Clean windows, glass partitions and mirrors using soapy water or other cleaners, sponges and squeegees

• Dust furniture, walls, machines and equipment

• Move and arrange furniture and turn mattresses

• Make adjustments to heating, cooling and ventilating system

• Mix water and detergents or acids in containers to prepare cleaning solutions according to specifications

• Deliver any items requested by guests to their rooms

• Observe precautions required to protect the hotel and guest property and report damage, theft and found articles to supervisors

• Carry linens, towels, toilet items and cleaning supplies using wheeled carts or by hand as needed

• Other duties as assigned


The requirements listed below are representative of the knowledge, skills and abilities required to perform the essential duties and responsibilities of the BH – Room Attendant position successfully:

• 100% of shift involves walking or standing, continuously reaching, bending, lifting, stooping or wiping

• Must be able to communicate clearly with managers and other personnel

• Must understand English

• Be able to reach, bend, stoop

 •  Frequently lift up to 50 pounds

• Be able to work in a standing position for long periods of time (up to 8 hours)

• Must have the stamina to work at leat 40 hours per week

• Must possess good organizational skills

• Professional in demeanor and presentation

• Ability to learn quickly

• Must be in good physical condition

• Must be a self-motivator – work with little supervision

• Must be able to work in a fast paced environment

• Guest-Service oriented

• Team Player

• Ability to understand and carry out oral and written instructions and request clarification when needed

• Positive attitude and outgoing personality is essential

• Able to work morning, weekend, evening and holiday shifts

Position Status and Availability
 • Available to work a full-time, flexible morning (AM) shift, Monday - Sunday including holidays

Education and Experience
•  Possess a high school diploma or general education degree (GED) and

•  One (1) year of housekeeping experience in an upscale hotel or

 •  At least (2) years of general cleaning experience

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An Equal Opportunity Employer