A healthy smile greatly contributes to your quality of...



A healthy smile greatly contributes to your quality of life





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Job Details

Requisition Number 19-0002
Post Date 2/4/2019
Title Customer Service Clerk
City Alsip
State IL
Description The Customer Service Clerk is responsible for day-to-day clerical operations in an administrative capacity.

Essential Functions
• Retrieve and distribute Purchase Orders to CSR by dealer from printer and/or email or fax
• Enter all Purchase orders same day
• Print and distribute Free Good Orders from printer and/or email or fax
• Free good order entry daily
• Contact offices if information required for free goods is incomplete
• Monitor and verify free goods that revert to hold file due to quantity
• Track number of free goods department receives daily
• Monitor and maintain all grip stock request from sales associates
• Maintain Customer Service central filling system
• Mail invoices and apply postage to outgoing CS mail daily
• Retrieve and distribute voicemails received in Customer Service
• Monitor and maintain general CS email inbox and distribute emails as needed
• Facilitate Marketing mailings including but not limited to Promotional Pads on a quarterly basis and as needed
• Track sample inventory in Ad Room
• Order office supplies for the department
• Assist Customer Service department as needed
• Additional duties to expand with Salesforce CRM responsibilities

• High School diploma or equivalent w/minimum of 2 years experience in field or related area
• Must have proficient typing skills
• Demonstrate knowledge of Microsoft Word, Excel and PowerPoint
• Have administrative and computer skills
• Must be able to work independently without close supervision
• Must be pleasant and professional

Work Environment
Fast paced general office environment in Alsip, Illinois

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