Our Huntersville, NC office is eagerly looking for a motivated Audit Support Assistant professional to efficiently and professionally handle the daily administrative activities within the department, to assist auditor(s),
collectors, managers, Business Optimization and others to meet and exceed customer expectations. This role will act as a point of contact for the audit team in facilitating responses to general inquiries and data requests from both internal and external customers.
Provides General Administrative Support
Perform a variety of support and general administrative assignments in support of the audit or auditors, including filing, data entry, and tracking/correspondence while following established standards and work processes.
Obtains data files and/or generates reports for audits by identifying appropriate file parameters extracting data from downloaded and/or imported data files as requested by auditor. May be required to review client systems and update Cotiviti systems accordingly.
Provides Communication Support
Serves as a point of contact and facilitate responses to general inquiries and data requests from both internal and external customers. As requested or required, communicates directly with the client or providers following established processes and procedures.
Proofs Claim Information
Provides proofing support on claims submittals to double check totals, verbiage, calculations or general accuracy prior to client submission.
Meets Or Exceeds Standards for Productivity
Maintains productivity goals and standards set by the department. Insure all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity.
Meets Or Exceeds Standards for Quality
Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work.