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Job Details

Requisition Number 17-0546
Title Representative, Customer Service
City Pune
State MH
Description Make outbound call for healthcare processes.
Acquire knowledge of Healthcare / Insurance processes in general for better understanding of programs.
Capture detailed notes including clinical notes on calls.
Buddy peers for exchange of process level information and collaborative learning.
Analytical and reasoning ability to compile and manage data.
Updating information on various CRM’s.
Capability to use and maneuver the Desktop and telephony instruments
Requirements 6 months minimum experience in international BPO.
Proficiency of MS Office (Word, Excel) required.
Excellent English writing and communication skills.
Must be detail-oriented and flexible to work in a fast-paced, dynamic environment.
Basic knowledge of US healthcare preferred.
Work during US Eastern Time required.
Age Criteria- 21 Yrs Minimum and 35 Yrs maximum.
  • We are an Equal Opportunity Employer.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.

  • Cotiviti is an Equal Opportunity Employer. The Company provides equal employment opportunities to all applicants for employment without regard to gender, sexual orientation or preference, gender identity or expression, race, color, religion, national origin, ethnicity, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, mental or physical disability, veteran status or any other characteristic protected by federal, state or local law, ordinance or regulation.

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