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Job Details

Requisition Number 17-0014
Post Date 1/31/2017
Title General Manager
City Monroe
State LA
Description I. JOB SUMMARY

General Manager is completely responsible for and will be held accountable for the successful operation of the entire dealership. He/she will develop and execute plans to ensure the dealership of a reasonable profit and the stockholders of a fair return on their investment. General Manager will accomplish all objectives through planning, motivating, and coordinating the activities of all departments.



II. ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES

Management-Related:

•Plan the dealership’s operations for the coming year and report the plan to the dealer for approval.
•Obtain, review, and recommend improvements for each department manager’s monthly forecasts and plans.
• Ensure that every department operates harmoniously and profitably.
• Develop and maintain a good working relationship with the factory and lending institutions.
• Personnel-Related
• Formulate policies and establish procedures for all training programs and monitor their effectiveness.
• Handle all dealership personnel functions, to include: interviewing, hiring, measuring and evaluating performance, recognizing accomplishments, and termination with corporate approval.
• Review and approve the compensation plans for all employees with corporate approval.
• Ensure that department managers are training and supervising employees for optimum effectiveness.
• Communicate management’s policies and procedures to all employees and ensure that they are understood and followed.
• Complete a formal performance evaluation of each department manager once a year.
• Provide enthusiastic leadership to shape employees’ attitudes and build morale.
• Establish harmony and teamwork among departments.
• Conduct managers’ meetings at scheduled intervals.



Asset Management:
•Maintain cleanliness and functionality of all physical assets.
• Enforce proper security, including alarm systems and fire extinguishers.
• Purchase needed equipment with company approval.
• Continually review safety aspects of all physical assets. (Buildings, Equipment, Vehicles, etc.)
• Coordinate with the business office to ensure that records and analyses are maintained accurately.
• Develop merchandising strategies and assist in creating an effective cost-efficient advertising.
• Resolve any customer complaints that line management has not been able to resolve.



Community/ Industry Relations:

Support good relations with the community at large, as well as industry activities. IE: United Way, Chamber of Commerce, State Trucking Organizations, civic clubs, etc.



Customer Relations:
Make continuous, all-out effort assure ourselves that our customers are treated with maximum respect and receive maximum value for their money.


Profitability:
Maintain net profit percentage to at least 110% of the A.T.D. Profile Dealer.
Maintain certain key financial ratios: Parts inventory turns at least five (5) times per year; accounts receivable at least 85% current.
Requirements III POSITION REQUIREMENTS

Education & Experience:


High school diploma or the equivalent, college degree preferred
Must have the ability to read and comprehend instructions and information
At least, ten years in dealership sales, service, or parts capacity
At least five years in a supervisor position
Must have a professional personal appearance
Excellent communication skills in person, on the phone, and in writing
Will be trained in all dealership computer systems


IV. MEASURES:

Meeting Core Values.
Performance Reviews.
Meeting your specific department/individual goals.
Deliver all goals as identified by the Department Manager.
Complete all tasks assigned by the Shift Supervisor.


V. SUCCESS FACTORS:
Please list all applicable skills, attributes, or functions needed to be successful in this job description.


VI. CORE VALUES:
We act with honesty and integrity
We value our people and communities
We are customer focused
We do what it takes
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The policy of Bruckner's is to provide equal opportunity for all applicants and employees. Bruckner's does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, age, disability, workers' compensation status, or veteran status.

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